What is your returns policy?
Any item – regular priced or sale price – may be returned and refunded. This includes items purchased with a promotional or discount code.
However, any custom-made / made to order products cannot be returned and refunded.
You must submit your return request on our return portal within 14 days of delivery and then you have a further 14 days from this date, to post the item back to the brand.
All items returned must be in their original condition – unused, unworn, unwashed, in the original packaging and with original labels and any hygiene stickers attached.
All beauty products must be unopened, with all seals in place.
Unfortunately, our suppliers will not be able to accept any items that fail to meet these criteria.